5 Affordable Field Service Management Software Tools for Small Businesses in 2025
Paresh Kapuriya
CEO
Published On:
January 08, 2025-
76
Small businesses offering field services often face significant challenges in managing their operations, especially when it comes to efficient job scheduling.
Relying on manual methods may suffice initially, but as the business grows, juggling technician schedules, managing on-the-spot client demands, and calculating expenses become overwhelming.
Imagine trying to keep track of multiple appointments and last-minute changes while ensuring that every job runs smoothly—without a dedicated system, it’s bound to get chaotic, right?
This is where field service management software makes a real difference. These modern tools are specifically designed to streamline essential activities and help businesses stay on top of their operations.
In this blog, we will go through some of the best field service management software for small businesses that are under their budget, which will help expand their business.
What is Field Service Management Software
Field Service Management (FSM) software is designed to streamline and optimize the operations of businesses that manage field-based workforces. It helps organizations coordinate and automate essential tasks such as scheduling, dispatching, job tracking, and invoicing to boost overall business growth.
5 Best Field Service Management Software for Small Businesses
- Upvoit
- Jobber
- Housecall Pro
- Kickserv
- Connectteam
These are the five best field service management software for small to mid-size businesses looking to expand. Let’s understand them thoroughly.
Upvoit
Upvoit is an all-in-one SaaS-based best field service management software for small businesses tailored to optimize workflow in the US. It provides field service businesses with powerful tools to manage their workflows and ensure smooth day-to-day operations efficiently.
Upvoit handles every aspect of field service management operations, from scheduling jobs and dispatching teams to tracking invoices and managing payroll. It streamlines tasks like coordinating technicians, addressing customer requests, and automating payment systems, helping your business transition to a digital workflow that saves time, reduces errors, and enhances profitability.
Key Features
- Flexible Scheduling: Upvoit simplifies job scheduling with a user-friendly dynamic calendar that minimizes errors and ensures timely service delivery.
- Real-Time Tracking: They offer visibility into technician locations and task progress, enabling efficient management and quick decision-making.
- Automated Timesheet and Payroll: Eliminate payroll errors with Upvoit’s automated system, which accurately tracks resources and working hours, streamlining payroll processes and improving efficiency.
- Quotation and Invoicing System: Easily generate professional service quotes and invoices with Upvoit’s automated system. Streamlined payment tracking and automated follow-ups help improve cash flow and reduce administrative workload.
- Online Client Portal: Provide clients with a clear view of their order history, current purchases, estimates, and invoices through Upvoit’s comprehensive client portal. This fosters transparent communication and delivers a personalized service experience.
- Customizable Dashboards and Reports: Gain actionable insights with customizable dashboards displaying key performance metrics. Track your business’s performance at a glance, identify growth opportunities, and make informed decisions with ease. It’s like having a built-in business advisor!
Jobber
Another popular field service management software is known for its user-friendly interface. Similar to Upvoit, they also offer tools and features to boost field service business performance and operations.
Apart from common field services, they have also focused on different industries, including tree care and painting services.
Key Features
- Scheduling and Dispatching: Simplifies job assignments with a real-time, intuitive calendar for efficient resource management and timely service delivery.
- Client Management (CRM): Organizes client details, service history, and communication logs for personalized and efficient service.
- Quoting and Invoicing: Enables the quick creation of professional quotes and invoices, with automated follow-ups and payment processing to streamline billing.
- Mobile Accessibility: Provides on-the-go access to schedules, job details, and client information via a mobile app for iOS and Android.
- Online Booking and Client Portal: Offers clients the ability to book services, view order history, approve quotes, and make payments, enhancing convenience and transparency.
Housecall Pro
This field service management software is suitable for small businesses in the US for industries such as plumbing, HVAC, electrical, and cleaning. Housecall Pro is a cloud based service management solution to streamline business operations.
Housecall Pro provides different solutions for scheduling, dispatching, job management, and many more that allow you to expand your field service business.
Key Features
- Job Scheduling and Dispatching: Easily assign jobs to technicians using an intuitive drag-and-drop scheduler. Real-time updates ensure efficient dispatching and minimize downtime.
- Invoicing and Payment Processing: Generate professional invoices and accept payments directly through the platform, including credit cards, ACH, and contactless payment options. Automated reminders help ensure timely collections.
- Customer Communication: Keep customers informed with automated appointment reminders, on-way texts, and follow-ups, enhancing transparency and trust.
- GPS Tracking: Monitor technician locations in real-time for better route planning and efficient service delivery, reducing travel time and costs.
- Mobile App: Technicians can access job details, update work status, capture signatures, and collect payments directly from the mobile app, ensuring seamless operations in the field.
Kickserv
Kickserv is a cloud-based field service management solution designed for small to medium-sized businesses. It provides services for various industries, including cleaning services, plumbing, HVAC, and electrical. It offers a suite of tools designed to streamline operations, enhance customer management, and improve overall efficiency.
Key Features
- Scheduling and Dispatching: Efficient job assignments with drag-and-drop scheduling, real-time updates, and staff calendars.
- Job Management: Tools for tracking job progress, customizable templates, and automated status updates.
- Client Management (CRM): Centralized customer records, service history, and a Customer Center for job updates and payments.
- Quoting and Invoicing: Quick estimate creation, online approval, professional invoicing, and payment tracking.
- Mobile Accessibility: Mobile app for iOS and Android with features like GPS tracking, digital signatures, and on-site payments.
- Online Booking: Self-service portal for booking, order history, quote approvals, and payments.
- QuickBooks Integration: Seamless syncing with QuickBooks Online and Desktop for accounting needs.
Connecteam
Connecteam is a comprehensive field service management software designed to streamline operations for businesses with deskless employees. It offers a set of tools to improve communication, scheduling, task management, and more, making it suitable for industries such as cleaning, construction, healthcare, and hospitality.
Key Features
- cheduling and Dispatching: Simplify work schedules, assign tasks based on availability, and easily manage last-minute changes.
- Digital Forms and Checklists: Use customizable checklists and forms for seamless field operations, including adding images and signatures.
- Employee Communication: Enable instant communication through private or group chats to keep teams aligned and engaged.
- Task Management: Assign and track tasks in real-time to ensure productivity and timely completion.
- Training and Knowledge Base: Centralized access to training materials and company policies to support employee growth and compliance.
- Recognition and Surveys: Enhance engagement with surveys, suggestion boxes, and recognition tools to acknowledge achievements and gather feedback.
Price Comparison Chart of Best Field Service Management Software
Here’s a detailed table of the pricing plans and key features offered by Upvoit, Jobber, Housecall Pro, Kickserv, and Connectteam:
Software | Plan | Monthly Pricing | Annual Pricing | Key Features |
Upvoit | Growth | $13 /user /month | $10 /user /month | Job scheduling, customer management, invoicing, payroll tracking, real-time technician tracking, customizable dashboards, and reporting. |
Enterprise | Custom pricing | Custom pricing | Advanced customizations, integrations, and dedicated support. | |
Jobber | Core | $39/month | $29/month | Online booking, job scheduling, quoting, invoicing, and payments. |
Connect | $119/month | $89/month | Core features + automated reminders, QuickBooks integration, time tracking, and client portal. | |
Grow | $199/month | $149/month | All Connect features + advanced features like job costing, automated quote follow-ups, and a dedicated account manager. | |
Housecall Pro | Basic | $79/month | $59/month | Job scheduling, dispatching, invoicing, payment processing, and customer management. |
Essentials | $189/month | $149/month | All Basic features + online booking, automated marketing, and QuickBooks integration. | |
Max | Custom pricing | Custom pricing | Advanced features tailored to larger teams, including dedicated support and workflow automation. | |
Kickserv | Flex | $19/month | $19/month | Basic job management, estimates, invoices, and CRM. |
Lite | $47/month | $59/month | All Flex features + time and expense tracking, and QuickBooks integration. | |
Standard | $95/month | $119/month | Dispatch mapping, GPS check-ins, custom reports, and advanced task management. | |
Business | $159/month | $199/month | All Standard features + expanded user access and team collaboration tools. | |
Premium | $239/month | $299/month | Live GPS tracking, advanced technician performance reporting, and unlimited user access. | |
Connectteam | Free | $0/month | $0/month | Basic scheduling, communication, task management, and time tracking for up to 10 users. |
Basic | $35/month | $29/month | All Free features + advanced scheduling, task automation, and enhanced communication tools for up to 30 users. | |
Advanced | $59/month | $49/month | All Basic features + custom forms, workflows, and advanced scheduling capabilities. | |
Expert | $119/month | $99/month | All Advanced features + detailed analytics, advanced reporting, and customization options. | |
Enterprise | Custom pricing | Custom pricing | Tailored solutions for large organizations, including personalized onboarding and support. |
Which Field of Service Management Software should small businesses choose?
Comparing the features and the pricing of all these field service management software, we would recommend Upvoit. Softwares like Connectteam are best for desks and deskless employees. On the other hand, Housecall Pro and Kickserv are good for mid-size businesses.
However, the advantage of choosing Upvoit is that it provides all the key features for a small business under a flexible pricing plan when compared to all.
Conclusion
Managing today’s consumer demand in field service businesses is not that simple. Even if you are operating a small-scale business. You need dedicated field service management software to streamline and boost your operations to satisfy client needs and expand your business.
One such field of service management software is Upvoit. With Upvoit’s advanced features and tools, you can achieve your desired goal of expanding your field service business.
Sign up for Upvoit today and start exploring its benefits immediately.