Rachel Osei

“I almost quit doing residential and just went commercial only, that’s how bad scheduling got once we crossed 15 cleaners. Clients want their regular Tuesday slot no matter what, and my crews wanted fair routes that didn’t have them driving across the city twice a day. I couldn’t hold both of those in my head anymore. Upvoit’s the reason I didn’t burn out last spring. Everyone sees their route the night before, clients get a heads up automatically, and I stopped getting the 6 AM panic calls asking where the cleaner is.”